Karl LooFounder and CEO of SerivsHero
Karl Loo is the Co-Founder and CEO of ServisHero, a leading online marketplace for local services in Southeast Asia operating in Malaysia, Singapore and Thailand. With ServisHero, consumers are able to order cleaners, aircon technicians, handymen and more from the tap of an app. ServisHero also powers service capability for numerous Fortune 500 companies in the region as an enterprise solution.
In 2020 during the COVID-19 pandemic, he led ServisHero to respond to the rising infection-rates by setting up Disinfection2u.com - a unit that mobilised the group’s distributed workforce to deliver essential virus-containment services across Southeast Asia and several new non-SEA markets.
Karl is a serial entrepreneur, with career experience spanning four continents. He was a founding employee, and regional Director for Groupon China from 2010. In early 2014, his South African ecommerce businesses (online furniture, fashion and mothercare) were fully acquired by Naspers (Africa’s largest media company).
Prior to returning to Malaysia in 2015, Karl set up the Silicon Valley offices for Y-Combinator company (W14), Memebox.com.
Karl received his undergraduate law and business degrees from the University of Auckland; and an MBA from the University of Oxford.