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Event Details

Join us to gain insights and perspectives focused on retail surrounding the COVID-19 pandemic. Hear from industry leaders as they discuss how COVID-19 has had a dramatic impact on 'what' consumers are shopping for and 'how' they are shopping.


As consumers turn to digital and mobile engagement out of necessity, they are turning to e-commerce for goods they used to purchase in-store and are making purchase decisions based on web content, brand reputation, and product availability alone.


Industry players have to respond in numerous and diverse ways as COVID-19 is impacting how retailers, brands, and consumers behave.

Retailers are pivoting quickly to meet demand and have a unique opportunity to connect directly with them.


We expect consumer adaptations made during these conditions, and brands also have the challenge of delivering a better customer experience to keep those customers engaged.



In this webinar, we will be discussing:

  • The impact COVID-19 is having on global retailers, brands, and consumers;
  • How retailers can stay relevant and how technology can help them;
  • What the next five years will look like, including permanent changes to the state of retail


Agenda:


6.00 pm Welcome Address, Giacomo Marabiso ICCS Managing Director

6.10 pm Speakers Panel

6.50 pm Q&A

7.00 Closing Remarks



Registration:


Click here to register for the event.


Webinar ID 893 4608 4447


Webinar Password 114667



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